Qantas
Compensation Insight

How Qantas Pays

A comprehensive analysis of Qantas Airways' career levels, enterprise agreements, pilot and crew pay, equity plans (ESP, MIP, LTIP), executive compensation, and a detailed Virgin Australia comparison.

~29,720 employees (Dec 2024) · ASX: QAN

At a Glance

Total Employees
29,720
Dec 2024; target 32,000 by 2033
FY2025 UBPT
A$2.39B
Up 15% vs FY2024
CEO Compensation
A$6.3M
Vanessa Hudson, FY2025
Loyalty Members
15M+
Qantas Frequent Flyer
Staff Travel
#1 Perk
Free standby + 25% off confirmed
Parental Leave
18 weeks
Primary carer; 10 weeks secondary
Locations
Australia
UK
New Zealand
USA

Career Level Hierarchy

Qantas uses an internal Job Group (JG) system. Operational roles (pilots, cabin crew, engineers, ground staff) are governed by enterprise agreements with seniority-based progression. Corporate roles follow a merit-based framework.

Q1
Entry / Ground Staff
Baggage Handler, Ramp Agent, Customer Service Agent, Contact Centre
0–2 yrs
Q2
Experienced / Technical
Senior CSA, Cabin Crew (entry), AME, Coordinator
1–4 yrs
Q3
Senior / Specialist
First Officer, Senior Cabin Crew, LAME, Software Engineer, BA
3–8 yrs
Q4
Manager / Captain
Captain (Narrow-Body), Team Leader, Eng Manager, Senior SE
5–12 yrs
Q5
Senior Manager / Senior Captain
Captain (Wide-Body), Senior Manager, Principal Engineer
8–16 yrs
Q6
Director / General Manager
General Manager, Director, Head of Department, Chief Pilot
12–22 yrs

Executive Leadership (above Q6)

Group Executive (CFO, CEO Jetstar, etc.)A$1.5M–A$3.0M+
CEO & Managing DirectorA$6.3M (FY2025)

Operational Track (Seniority-Based)

Pilots, cabin crew, engineers, and ground staff progress through enterprise agreement pay scales. Pilot advancement is strictly seniority-based (check-to-rank) with fleet endorsements adding pay increments. LAMEs use a points-based system (4 points per level, 1 point/year + endorsement points).

Corporate Track (Merit-Based)

Corporate roles (IT, finance, HR, marketing, Loyalty) follow individual contracts with performance-based progression. The new Adelaide Product Innovation Centre (opening March 2026) will add 420+ tech roles. Compensation benchmarked against ASX50 peers.


Compensation by Level

Total compensation breakdown for Sydney, Australia. All values in AUD.

LevelTitleBase (Range)Variable %Total Comp (Range)Equity
Q1
Entry / Ground Staff
0–2 yrs
A$50K A$65K0%A$56K A$73KESP ($1K/yr)
Q2
Experienced / Technical
1–4 yrs
A$65K A$90K5%A$73K A$105KESP ($1K/yr)
Q3
Senior / Specialist
3–8 yrs
A$95K A$170K8%A$107K A$195KESP ($1K/yr)
Q4
Manager / Captain
5–12 yrs
A$150K A$250K15%A$173K A$300KMIP (restricted shares)
Q5
Senior Manager / Senior Captain
8–16 yrs
A$200K A$350K25%A$250K A$460KMIP + possible LTIP
Q6
Director / General Manager
12–22 yrs
A$300K A$550K40%A$420K A$810KLTIP (performance rights)
Q7
Group Executive
18+ yrs
A$600K A$1.0M60%A$1.5M A$3.0MLTIP (80–120% of FAR)
Q8
CEO & Managing Director
20+ yrs
A$1.7M A$1.7M70%A$6.3M A$6.3MLTIP (180% of FAR)

Source: Glassdoor, PayScale, Levels.fyi, Qantas Annual Report FY2025, Enterprise Agreements, AIPA, FAAA. Australian values include superannuation (11.5%).


Total Compensation Range by Level

Q1A$56KA$73KQ2A$73KA$105KQ3A$107KA$195KQ4A$173KA$300KQ5A$250KA$460KQ6A$420KA$810KQ7A$1.5MA$3.0MA$0KA$500KA$1.0MA$1.5MA$2.0MA$2.5MA$3.0M

Enterprise Agreements & Award Pay

Qantas operational staff are covered by multiple enterprise agreements. Pilots (AIPA/AFAP), cabin crew (FAAA), engineers (ALAEA), and ground staff (ASU) each have separate EBAs negotiated with Fair Work Commission.

Pilot Pay (Short-Haul EBA9 — Approved Feb 2025)

RankHourlyAnnual RangeNote
Second Officer (Cadet)A$75K–A$90KTraining phase
First Officer (B737 Short-Haul)A$111K–A$200KEBA9: +3% p.a. 2025–27
First Officer (B787/A330)A$168K–A$250KFleet endorsement premium
Captain (B737)A$169K–A$350KCheck-to-rank seniority
Captain (B787/A330)A$194K–A$420KWide-body premium
Captain (A380)A$219K–A$500K+Highest seniority bracket
Training CaptainA$346.98/hrAbove base CaptainTraining premium
Check CaptainA$365.91/hrAbove Training CaptainSenior training

Short-Haul EBA9 Key Terms

  • +9% over 3 years (3% p.a. 2025–2027)
  • 0% increase for 2023–2024 (wage freeze)
  • Vote: 60% in favour (March 2025)
  • Guaranteed weekend off per 14-day roster
  • Work 9 days per fortnight (5 days off)
  • Super on 52 weeks of parental leave
  • Total boost: ~25% over 5-year term (AIPA est.)

Pilot Allowances (Air Pilots Award 2020)

  • Breakfast: A$34.19
  • Lunch: A$38.31
  • Dinner: A$65.85
  • Loss of Licence Insurance: A$2,753/year
  • International layover: Tax-free per diem (varies)
  • Min duty credit: 60% for any duty worked
  • Pay protection if flights changed from 2 days before

Cabin Crew Pay

RoleHourlyAnnual RangeNote
Flight Attendant (Domestic)A$42.51/hrA$45K–A$80KEA-based progression
Flight Attendant (International)A$56.48/hrA$55K–A$90KHigher hourly rate
Customer Service Manager (Purser)A$75K–A$110KSenior cabin crew
UK-Based Crew (Heathrow)£32K–£48K+11–18% (Dec 2024)
Labour-Hire Crew (Post SJSP)+A$20K/yr increaseNov 2024 onwards

"Same Job, Same Pay" Impact (November 2024)

~800 short-haul cabin crew moved from labour-hire to direct employment or pay parity under the Same Job Same Pay legislation. MAM crew received 32% hourly increase; Altara crew received 42.5% increase. Average annual increase: A$7,025–A$7,128 per affected worker. Total cost: A$60–65M in FY2025. This included access to Project Sunrise (A350 ultra-long-range) flights for long-haul crew.

Engineering (LAME) Pay Structure (ALAEA)

Points-based system: 4 points to advance one level. 1 point/year service + 4–5 points per new aircraft endorsement. Levels 5–17 (Levels 12–17 have quota restrictions). Level 12 (B1 LAME): ~A$80,802/year. Level 14 (B2 Avionics LAME): ~A$100,000/year. Comparable airline LAMEs (Alliance): A$144K–A$182K. ALAEA recovered several million in underpayment claims. New EBA negotiations commenced 2025.


Salary by Career Stream — Australia

Breakdown by role across Qantas's operational and corporate functions. All figures in AUD per year. Pilot pay varies significantly by aircraft type, seniority, and route (domestic vs international).

Pilots

RoleAverageRangeP90
Second Officer (Cadet)A$75,000A$65K–A$90K
First Officer (Narrow-Body B737)A$168,000A$111K–A$200KA$250K
First Officer (Wide-Body B787)A$200,000A$168K–A$250KA$280K
Captain (Narrow-Body B737)A$300,000A$169K–A$350KA$380K
Captain (Wide-Body B787/A330)A$380,000A$194K–A$420KA$450K
Captain (A380)A$420,000A$219K–A$500K+A$500K+

Cabin Crew

RoleAverageRangeP90
Flight Attendant (Entry)A$50,000A$45K–A$55K
Flight Attendant (Experienced)A$70,000A$60K–A$80KA$90K
Senior Flight AttendantA$80,000A$70K–A$90KA$100K
Purser / Customer Service ManagerA$90,000A$75K–A$110KA$110K+
UK-Based Crew (Heathrow)£38,000£32K–£48K£55K

Engineering & Maintenance

RoleAverageRangeP90
Aircraft Maintenance Engineer (AME)A$73,000A$60K–A$91K
Licensed AME (LAME) Level 12A$81,000A$70K–A$95KA$110K
LAME Level 14 (Avionics)A$100,000A$86K–A$136KA$145K
Mechanical EngineerA$128,000A$100K–A$160K

Technology (Corporate)

RoleAverageRangeP90
Software Engineer (Junior)A$85,000A$70K–A$100K
Software EngineerA$142,000A$100K–A$194KA$246K
Senior Software EngineerA$194,000A$160K–A$246KA$252K
Solution ArchitectA$210,000A$175K–A$245K
Data Analyst / Business AnalystA$107,000A$85K–A$128K

Ground Operations

RoleAverageRangeP90
Baggage Handler / Ramp AgentA$50,000A$42K–A$63K
Customer Service AgentA$51,000A$45K–A$63K
Duty Manager (Airport)A$78,000A$61K–A$95K
Base Operations ManagerA$85,000A$70K–A$110K

Management (Cross-Function)

RoleAverageRangeP90
Senior ManagerA$193,000A$165K–A$251K
General ManagerA$230,000A$200K–A$550K
PayScale Average
A$95,230
Comparably Median
A$131,197
Gender Pay Gap
32.4% (FY2024)

Source: Glassdoor, PayScale, Levels.fyi, Indeed, AIPA, ALAEA, Fair Work Commission, Qantas Annual Report FY2025.


Variable Reward & Bonus Payout History

Qantas uses separate STI (annual) and LTI (3-year) structures. STI weighted 30% customer, plus financial/safety/sustainability. LTI uses TSR and ROIC hurdles.

6-Year Bonus Context

FY2020
0% — No bonuses paid
COVID-19; 6,000 redundancies; pay cuts; flights grounded
FY2021
0% — No bonuses paid
Continued pandemic; 15,000 stood down; no bonuses
FY2022
65%
Partial recovery; rehiring begins; limited STI payouts
FY2023
110%
Record A$2.47B profit; $340M bonuses to 21,000 staff
FY2024
95%
A$2.08B UBPT / A$1.25B NPAT; ghost flights settlement; CEO transition
FY2025
105%
A$2.39B UBPT; $1K shares + $1K cash to 25,000 staff
FY2023 Bonuses
A$340M to 21K staff
FY2025 Thank You
$1K shares + $1K cash
Total Employees
~29,720

Variable Pay % by Level

Q1
0% — EA guaranteed increases
Enterprise Agreement (guaranteed increases)
Q2
5%
Enterprise Agreement / allowances
Q3
8%
Individual + operational performance
Q4
15%
STI: financial + customer + safety metrics
Q5
25%
STI + possible LTI (performance rights)
Q6
40%
STI + LTI (TSR + ROIC hurdles)
Q7
60%
STI (0–150% FAR) + LTI (80–120% FAR)
Q8
70%
STI (0–150% FAR) + LTI (180% FAR)

CEO Compensation History

YearCEOOutcomeNote
FY2019Alan Joyce100%Pre-COVID; record profitability
FY2020Alan Joyce0%COVID-19; no flights; massive losses
FY2021Alan Joyce0%Continued pandemic; 15K stood down
FY2022Alan JoycePartialRecovery year; partial STI reinstated
FY2023Alan JoyceReduced 33%ACCC / Fair Work governance issues
FY2024Vanessa HudsonA$4.38M totalFirst full year as CEO (from Sep 2023)
FY2025Vanessa HudsonA$6.31M total+44% YoY; A$250K cyber reduction

Reputation-Linked Bonuses (NEW FY2025)

Up to 20% of CEO Vanessa Hudson's long-term share rights now vest based on Qantas's RepTrak reputation score. Score <70: 0% of reputation-linked shares vest. Score 70–79 ("strong"): sliding scale. Score 80+ ("excellent"): 100% vest. As of FY2025, Qantas is in the "average range" (60–69), meaning these shares are currently at risk of non-vesting — a direct consequence of the ghost flights and outsourcing scandals.


Equity & Share Plans (Detailed)

Qantas introduced its first broad-based Employee Share Plan in late 2024, expanding equity participation beyond executives. The LTIP uses a dual-TSR model benchmarking against both ASX100 and global airlines.

Active Equity Plans

Employee Share Plan (ESP)
Broad-based share grantActive — $1,000/year in shares to ~25,000 non-exec employees; subject to profit hurdle
Manager Incentive Plan (MIP)
Restricted sharesActive — restricted shares for managers (JG3–JG4); 2-year restriction period
Long-Term Incentive Plan (LTIP)
Performance rightsActive — executives only; 3-year performance period; TSR + ROIC hurdles
Non-Executive Director Plan
Share rightsActive — automatic conversion of rights for NEDs; aligns director/shareholder interests

LTIP Vesting Conditions (3-Year Performance Period)

MeasureWeightThreshold (50% vest)Target (100% vest)
Relative TSR vs ASX 10040%50th percentile = 50% vest75th percentile = 100% vest
Relative TSR vs Global Airlines40%50th percentile = 50% vest75th percentile = 100% vest
Return on Invested Capital (ROIC)20%ROIC ≥ 10%ROIC ≥ 15%+ for full vest

Vesting Progress (4-Year Visual)

Year 1 (Service)
25%
Year 2 (Service)
50%
Year 3 (Performance Test)
75%
Year 4+ (Shares Released)
100%

Eligibility by Level

LevelESP ($1K/yr)MIP (Restricted Shares)LTIP (Performance Rights)
Q1–Q2Yes ($1K/yr)NoNo
Q3Yes ($1K/yr)NoNo
Q4NoYesNo
Q5NoYesPossible (senior Q5)
Q6NoNoYes (80–120% of FAR)
Q7 (Group Exec)NoNoYes (80–120% of FAR)
Q8 (CEO)NoNoYes (180% of FAR)

Recent Grant Activity

Dec 2024
ESP: ~25,000 employees received $1,000 in Qantas shares
~A$25M total
Dec 2024
Thank-you payment: $1,000 cash to 27,000 employees
~A$27M total
Aug 2024
CEO LTIP grant: 180% of $1.6M FAR for FY26–28 cycle
A$2.88M target
Aug 2024
FY22–24 LTIP vested with strong outcomes (TSR > 75th pctl)
High vesting %
Jun 2023
Former CEO Alan Joyce: 100% of 2021–23 LTIP forfeited by Board
–A$8.36M

Tax Treatment (Australia)

  • ESP: Taxed at ESS deferred taxing point when restrictions lift (~A$1,000 as income)
  • LTIP: Market value at vesting taxed as ordinary income (top rate ~47%)
  • 50% CGT discount available if shares held 12+ months after ESS taxing point
  • ATO Class Rulings: CR 2023/26 (LTIP), CR 2023/38 (MIP) provide safe harbour
  • International crew layover allowances: Often tax-free up to ATO limits

Global Airlines Comparator Basket (LTIP TSR Benchmark)

IAG (British Airways/Iberia), Air France-KLM, Lufthansa, Singapore Airlines, ANA Holdings, Cathay Pacific. Board selects comparators annually. Qantas share price grew +140% from A$4.47 (Jul 2022) to A$10.74 (Jun 2025), exceeding 75th percentile vs. both peer groups.


ASX Insider Trades & Director Dealings

Disclosed to ASX via Appendix 3Y. Notable: Former CEO Alan Joyce sold A$16.9M in shares in June 2023 before the ghost flights scandal fully emerged.

DatePersonRoleTypeSharesPrice (A$)Value
Aug 21, 2025Vanessa HudsonCEO & MDAcquisition45,477ESP/LTIP vestingEquity grant
Aug 2025Vanessa HudsonCEO & MDDisposal125,000A$8.50A$1.1M
Mar 7, 2025Heather Joy SmithNon-Exec DirectorAcquisition8,500ESP/LTIP vestingEquity grant
Aug 2024Wayne ByresNon-Exec DirectorAcquisition5,200ESP/LTIP vestingEquity grant
Aug 2024John MullenChairmanAcquisition12,000ESP/LTIP vestingEquity grant
Aug 2024Heather HutchinsonNon-Exec DirectorAcquisition6,500ESP/LTIP vestingEquity grant
Jun 2023Alan JoyceFormer CEODisposal2,250,000A$7.50A$16.9M
Sep 2023Alan JoyceFormer CEODisposalESP/LTIP vestingA$8.4M

Alan Joyce Share Sale Controversy (June 2023)

Former CEO Alan Joyce sold 2.25 million Qantas shares worth A$16.9M in June 2023, weeks before the ACCC ghost flights proceedings became public. He departed in September 2023. The Board subsequently forfeited 100% of his 2021–2023 LTIP shares (A$8.36M) and reduced his STI by 33%, for a total clawback of A$9.26M. His final payout for FY2024 was A$3.15M — still only A$1M less than incoming CEO Hudson received.

Share Buyback Program (FY2025)

Qantas completed A$431M in on-market share buybacks during H1 FY2025, reducing shares on issue by 4%. Total shareholder returns in FY2025: A$400M in dividends (16.5c base + 9.9c special per share). Qantas share price: A$4.47 (Jul 2022) to A$10.74 (Jun 2025) — +140% growth.

Source: ASX announcements, Qantas Annual Report FY2025, Appendix 3Y filings.


Executive Compensation — FY2025

CEO & MD — Vanessa Hudson (from September 2023)
A$6.31M
FY2025 total remuneration (+44% vs FY2024)
Fixed Annual Remuneration (incl. super)A$1.7M (27%)
STI (Short-Term Incentive)A$2.04M (32%)
LTI (Performance Rights, target)A$2.57M (41%)
STI reduced A$250K for cyber breach accountability. Executive team total: A$800K reduction.
Key Management Personnel — FY2024 Total
Rob MarcolinaCFO
A$2.1M
Stephanie TullyCEO, Jetstar Group
A$2.1M
Markus SvenssonGroup Executive
A$2.0M
Cameron WallaceGroup Executive
A$1.6M
Andrew GlanceCEO, Qantas Loyalty (from Mar 2024)
A$1.1M
Total KMP pay FY2024: A$20.7M (down 40% from A$35.4M in FY2023 due to Joyce departure)
CEO Comp Structure (at Target)
27%
32%
41%
Fixed
STI
LTI
CEO History — Vanessa Hudson
YearFRTotalNote
FY2024A$1.4MA$4.38MFirst full year as CEO (from Sep 2023)
FY2025A$1.7MA$6.31M+44% YoY; A$250K cyber reduction
Global Airline CEO Comparison (FY2024–25)
United Airlines
Scott Kirby
US$33.9M
Delta Air Lines
Ed Bastian
US$27.1M
American Airlines
Robert Isom
US$15.6M
IAG (BA/Iberia)
Luis Gallego
£4.6M
Singapore Airlines
Goh Choon Phong
S$8.1M
Qantas
Vanessa Hudson
A$6.3M
Air France-KLM
Benjamin Smith
€4.2M
Air New Zealand
Greg Foran
NZ$4.0M
Cathay Pacific
Ronald Lam
HK$14.2M

Hudson vs. Joyce: Compensation Philosophy Shift

Alan Joyce (Final Year — FY2023)

Base: A$2.17M · Target total: A$8.4M · Actual: Reduced to A$3.4M after A$9.26M clawback · 100% LTIP forfeited · 33% STI cut · Share sale of A$16.9M (Jun 2023)

Vanessa Hudson (FY2025)

Base: A$1.7M (25% below Joyce's exit) · Total: A$6.31M · 20% of LTI linked to reputation (RepTrak) · Customer outcomes weighted 30% in STI · A$250K cyber breach reduction · First female Qantas CEO


Senior Leadership Compensation

Executive compensation at Qantas uses STI + LTI. STI weighted 30% customer outcomes, 70% financial/safety/sustainability. LTI based on 3-year relative TSR (ASX100 + global airlines) and ROIC hurdles.

General Manager
A$300K – A$550K
Chief Pilot / Head of Operations
A$350K – A$500K
Group Executive (CFO, CEO Jetstar)
A$1.5M – A$3.0M
CEO & Managing Director
A$6.3M

Board Governance & Clawback

  • Board retains full discretion to reduce, forfeit, or clawback executive awards
  • Demonstrated FY2023: Former CEO Joyce forfeited 100% of LTIP ($8.36M) + 33% STI cut
  • FY2025: CEO Hudson's STI reduced A$250K for cyber breach accountability
  • 20% of LTI now linked to brand reputation score (RepTrak metric)
  • Non-Executive Directors took 33% fee reduction for governance failures

Qantas vs Virgin Australia — Pay Comparison

A detailed comparison of Australia's two major carriers. Virgin's 35% pilot pay rise (2024) challenged Qantas to respond, but Qantas maintains higher ceilings for experienced staff and superior benefits.

Pilot Pay

RoleQantasVirgin AustraliaEdge
First Officer (Entry)A$111K–$168KA$180K (from Jul 2025)Virgin
First Officer (Experienced)A$200K–$250K+A$180K+Qantas
Captain (Narrow-Body)A$169K–$350KA$277K (from Jul 2025)Comparable
Captain (Wide-Body)A$194K–$500K+A$277K (no wide-body)Qantas
A380 Senior CaptainA$400K–$500K+N/AQantas

Cabin Crew Pay

CategoryQantasVirgin AustraliaEdge
Entry-level FAA$45K–$55KA$55K–$60KVirgin
Experienced FAA$60K–$80KA$60K–$70KQantas
Purser / SeniorA$75K–$110KA$75K+Qantas
Hourly Rate (Domestic)A$42.51/hr~A$36–40/hrQantas
Total w/ AllowancesA$100K+ (experienced)A$65K–$70K typicalQantas

Enterprise Agreement Terms

MetricQantasVirgin Australia
Pilot Pay Rise (Year 1)0% (wage freeze 2023–24)+35% (2024)
Pilot Pay Rise (Annual)+3% p.a. (2025–2027)+3% p.a. (Years 2–3)
Cabin Crew RiseUp to +30% (SJSP Nov 2024)+15% over 3 years
Annual Leave (Crew)4 weeks + purchased leave6 weeks
Parental Leave18 weeks primary / 10 secondaryNot publicly disclosed
Super During Leave52 weeks (paid + unpaid)11.5% (legislated min)

Overall Comparison

CategoryQantasVirgin Australia
Equity / Share PlansESP ($1K/yr) + MIP + LTIPNone (private company)
Staff TravelGlobal network + OneworldDomestic + limited int'l
International RoutesLondon, LA, NYC, Singapore, etc.Limited international
Gender Pay Gap32.4% median (FY2024)46.2% median (FY2024)
CEO Pay (FY2025)A$6.3M (Vanessa Hudson)A$49.9M exit (Jayne Hrdlicka)
OwnershipASX-listed (public)Bain Capital (private)

Key Takeaways

  • Virgin's 35% pilot pay rise in 2024 was a direct challenge to Qantas in the pilot shortage environment
  • Qantas responded with 9% over 3 years (2025–27), plus better work-life balance guarantees
  • Qantas wins decisively on international opportunities (A380, B787 wide-body routes), equity plans, and superannuation
  • Virgin wins on entry-level pilot pay and cabin crew annual leave (6 weeks vs 4)
  • Qantas's broader Oneworld travel network makes staff travel significantly more valuable
  • Virgin's Jayne Hrdlicka exit package (A$49.9M) dwarfed Hudson's pay but was a one-time IPO-linked event
  • Virgin's 46.2% gender pay gap (vs Qantas 32.4%) suggests wider structural inequality

Source: Fair Work Commission, AIPA, AFAP, FAAA, Glassdoor, Australian Aviation, Virgin Australia EA 2024, Qantas Short-Haul EBA9.


Benefits & Perks

Staff Travel (#1 Perk)

Free Standby Flights
Free standby on domestic Qantas flights (employee + family)
25% Off Confirmed Flights
25% discount on confirmed Qantas bookings (all routes)
Discounted International
Heavily discounted standby flights on international routes
Oneworld Partner Discounts
Discounts on British Airways, American, Cathay Pacific, etc.
Upgrade Opportunities
Premium Economy, Business, First class subject to availability
Qantas Club Lounge Access
Lounge access for eligible staff members
Estimated Annual Value
$5,000–$15,000/year for employees who maximize travel benefits

Leave

Annual Leave
4 weeks (20 days) per year
Primary Carer Leave
18 weeks paid parental leave (birth, surrogacy, adoption)
Secondary Carer Leave
10 weeks paid parental leave
Super During Leave
Superannuation paid for up to 52 weeks during parental leave
Purchased Leave
Option to buy additional annual leave beyond standard entitlement
Long Service Leave
Standard state-based entitlements (varies by state)
Cabin Crew: 6 weeks
Virgin Australia cabin crew get 6 weeks; Qantas varies by EA

Training & Development

  • Qantas Group Pilot Academy — training 250 pilots/year (Flight Training Adelaide)
  • 20 pilot scholarships (up to $30K each; doubled for women & Indigenous Australians)
  • Qantas Group Safety Academy — micro-credentials with Griffith University & RMIT
  • $275M+ annual investment in training and development (5-year average)
  • 48,000+ hours annual simulator training for pilots
  • Fitness Passport — discounted gym/pool membership at hundreds of facilities
  • ThankQ — peer recognition program with Qantas points/travel credits
  • eXcel Awards — annual company-wide recognition event
  • Employee Assistance Program (EAP) — free confidential counselling
  • Salary packaging — vehicles, electronic devices
  • Corporate discounts — hotels, car hire, travel insurance, retail partners

Crew-Specific Allowances

Pilot Meal Allowances (Air Pilots Award 2020)

Breakfast: A$34.19 · Lunch: A$38.31 · Dinner: A$65.85

Loss of Licence Insurance: A$2,753/year

Cabin Crew Layover Allowances

International layovers: tax-free per diem (varies by destination)

Example: LA layover = ~A$2,072 for 2 flights + layover


Performance & Pay Progression

Operational staff progress via enterprise agreement seniority scales. Corporate staff follow annual performance cycles. Pilots advance through check-to-rank seniority with fleet endorsements.

Promotion Timeline & Hike

Q1Q2
1–2 yrs
8–15%
Q2Q3
2–4 yrs
12–20%
Q3Q4
3–6 yrs
15–25%
Q4Q5
4–8 yrs
18–30%
Q5Q6
5–10 yrs
25–40%
Q6Q7
8–15 yrs
Board decision

Pilot Progression

Cadet / Second OfficerTraining completion
First Officer (Narrow-Body)Seniority + fleet endorsement
First Officer (Wide-Body)Seniority + type rating
Captain (Check-to-Rank)Seniority-based promotion
Training CaptainSelection + additional pay
Check CaptainSenior training role

LAME progression: Points-based system (4 pts/level). 1 point/year service + 4–5 points per new aircraft endorsement. Levels 5–17 with quota restrictions at 12+.

Enterprise Agreement Pay Increases

Pilots (Short-Haul EBA9)+3% p.a. (2025–2027)
Cabin Crew (SJSP)Up to +30% (Nov 2024)
UK Crew (Unite)+11–18% (Dec 2024)
Ground Staff (ASU)EA-linked increases

Glassdoor Ratings

Overall3.7/5
Compensation & Benefits3.5/5
Work-Life Balance3.4/5
Career Opportunities3.3/5

Key Nuances & Insights

01Staff travel is worth A$5K–$15K/year and is the #1 retention tool

Free standby domestic flights, 25% off confirmed, heavily discounted international standby for family — all on Qantas plus Oneworld partners (BA, AA, Cathay). Unique to aviation. Many employees would accept lower base salary for this perk alone. The global network makes Qantas travel far more valuable than Virgin Australia's domestic-only equivalent.

02The 'two-tier' workforce creates deep structural tension

Pre-COVID 'Part 1' cabin crew on A330s have better pay and conditions than post-2007 'Part 2' crew on A380s/B787s — up to 50% lower hourly rate, 20-30% more duty hours. The SJSP legislation is narrowing this gap, but structural divisions remain. Qantas even attempted to terminate the Long Haul Cabin Crew agreement entirely (first time in company history). 97% of crew voted to reject.

03COVID devastated the workforce — and recovery created a pay arms race

6,000 redundancies (29K to 21K), 15,000 stood down, plus 1,820 illegally outsourced ground staff (A$210M in fines and compensation). The global pilot shortage that followed COVID created a pay arms race — pilots poached by Emirates, Qatar, China Southern at 2x Qantas pay. Virgin's 35% first-year pay rise forced Qantas to negotiate harder.

04Pilot seniority-based pay vs corporate merit-based pay creates cultural friction

Pilots can predict earnings trajectory (seniority lists, fleet endorsements, check-to-rank). Corporate staff face annual reviews and uncertain progression. A senior A380 Captain (A$500K+) earns more than most General Managers. This dual-culture is inherent to airlines but creates compensation philosophy tensions.

05Board demonstrated real clawback teeth — A$9.26M from Joyce

100% forfeiture of 2021-2023 LTIP (A$8.36M) + 33% STI cut. NEDs took 33% fee reduction. This was not performative — Joyce's final payout was cut to A$3.15M from an expected A$10M+. The 20% reputation-linked LTI for Hudson is a direct response to the governance failures, making Qantas one of the few companies globally with CEO pay tied to brand perception.

06Qantas Loyalty is a separate high-margin business that may subsidize higher pay

15M+ members, A$255M EBIT (H1 FY2025), essentially a financial services business operating inside an airline. 50% of Australians are members. The program was valued at A$2B in 2008 (>25% of total market cap). Loyalty employees likely benchmarked against financial services, not aviation, potentially earning more than operational staff at equivalent levels.

07The Adelaide PIC signals a shift toward tech company compensation norms

420+ tech roles (software engineers, AI specialists, UX designers, product managers) opening March 2026. Partnership with Adelaide University and AIML. These roles will be benchmarked against tech sector salaries (A$87K-A$240K+), not airline operational pay. Could create a third compensation tier alongside operational and corporate tracks.

08Global pilot shortage means Qantas must pay more to retain — and it's losing the race

38,000 pilot shortage in 2025, projected 80,000 by 2032. Emirates and Qatar reportedly offering 2x Australian pay, tax-free. Qantas's response: Pilot Academy (250/year), scholarships (doubled for women and Indigenous Australians), but the Short-Haul EBA9's 9% over 3 years lags Virgin's 35% first-year rise. The A380 and ultra-long-range routes remain Qantas's trump card for retention.


Recent Compensation News & Changes

Dec 2025
Leadership restructure: Up to 400 executive job losses
First major restructure under Hudson. Several senior leaders departing. New Chief Technology, AI and Transformation Officer appointed (Rachel Yangoyan). Supports 200+ new aircraft deliveries and AI investments.
Sep 2025
FY2025 results: A$2.39B UBPT, CEO Hudson total pay A$6.31M
+44% increase in CEO pay. STI reduced A$250K for cyber breach. Executive team total: A$800K reduction. 25,000 employees receive $1K in shares + $1K cash thank-you payment.
Sep 2025
Reputation-linked CEO bonuses introduced
Up to 20% of LTI shares now vest based on RepTrak reputation score. Qantas currently in 'average range' (60-69), meaning these shares at risk. First airline globally to link CEO pay to brand reputation metric.
Jul 2025
Jetstar Asia (Singapore) closed
13 A320 aircraft redeployed to Australia/NZ. Rising costs and competition cited. 100+ local jobs created in core markets as Jetstar refocuses on domestic and trans-Tasman.
Mar 2025
Pilots approve Short-Haul EBA9 (60% in favour)
9% pay increase over 3 years (3% p.a. 2025–2027). Previous offer rejected Oct 2024 (63.4% NO) due to 2-year wage freeze. First officers receive largest percentage increases. Total boost: ~25% over 5-year term.
Dec 2024
UK cabin crew secure 11–18% pay rises
550 Heathrow-based cabin crew. Employer pension contributions jump from 5% to 9%. Flight Attendants: 15% + 3%. Negotiated by Unite union.
Nov 2024
Same Job Same Pay agreement: A$65M impact
~800 short-haul cabin crew moved to pay parity. MAM crew: +32% hourly. Altara crew: +42.5% hourly. Up to A$20K/year increase per affected crew member.
May 2024
Ghost flights: A$120M settlement (A$100M penalty + A$20M compensation)
Qantas sold tickets on 8,000+ cancelled flights. 87,000 customers compensated (A$225 domestic, A$450 international). ACCC originally sought A$250M. Contributed to Joyce's departure and A$9.26M clawback.
Mar 2024
A$90M fine for illegal COVID layoffs of 1,820 ground staff
Federal Court: 'Largest and most significant contravention of Australian labour laws in 120 years.' A$120M compensation to former employees. Average payout: ~A$70K per worker.
Mar 2026
Adelaide Product Innovation Centre opening
420+ technology roles over 3 years: product managers, digital designers, software engineers, AI specialists. Partnership with Adelaide University and AIML. PhD scholarships offered.
Last updated February 14, 2026